Users should update the portal MFA configuration to use email.
Posted Aug 14, 2026 - 19:35 UTC
Update
We are continuing to investigate the issue, and there appears to be a problem with the portal's MFA SMS code delivery. Email code delivery seems to be working.
Posted Aug 14, 2026 - 17:33 UTC
Investigating
We are currently investigating an issue affecting the connection to Medicaid of Alaska (https://medicaidalaska.com/). Some customers may experience failed insurance verification requests.