All Systems Operational

Uptime over the past 90 days. View historical uptime.
APIs Operational
90 days ago
100.0 % uptime
Today
App Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 14, 2026

Medicaid of Alaska requests failing
Resolved - Users should update the portal MFA configuration to use email.
Aug 14, 19:35 UTC
Update - We are continuing to investigate the issue, and there appears to be a problem with the portal's MFA SMS code delivery. Email code delivery seems to be working.
Aug 14, 17:33 UTC
Investigating - We are currently investigating an issue affecting the connection to Medicaid of Alaska (https://medicaidalaska.com/). Some customers may experience failed insurance verification requests.
Aug 14, 14:06 UTC

Aug 13, 2026

Cigna requests failing
Resolved - Cigna requests failing due to changes in payer MFA communication. No changes to credentials are required. Resubmit insurance verification requests as needed.
Aug 13, 11:00 UTC

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

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